Privacy Policy & Terms & Conditions


In front of the development of the new communications tools, it is necessary to pay a particular attention on the protection of the private life. That is why, we make a commitment to respect the confidentiality of the personal information which we collect.

Collect of personal information :

We collect the following information :

  • Name
  • First name
  • Mailing address
  • Zip code
  • E-mail address
  • Phone number / telefax

The personal information which we collect is collected (taken in) through forms and thanks to the interactivity established between you and our website. We also use, as indicated in the following section, the files witnesses(batons) and/or newspapers to gather(combine) information concerning you.

Forms and interactivity :

Your personal information is collected by means of form, worth knowing(namely):

  • Registration form in the Web site
  • Form of command (order)

We use the information so collected for the following ends(purposes) :

  • Follow-up of the command(order)
  • Information / Special offers
  • Statistics
  • Contact
  • Management of the Web site (presentation(display), organization)

Your information is also collected by means of the interactivity which can become established between you and our Web site, and it is true in the following way :

  • Statistics
  • Contact
  • Management of the Web site (presentation(display), organization)

We use the information so collected for the following ends (purposes) :

  • Comments
  • Correspondence
  • Information or for special offers

Files newspapers and witnesses (batons) :

We collect certain information by means of files newspapers (log line) and of files witnesses(batons) (cookies). It is mainly about following information :

  • IP address
  • Operating systems
  • Visited pages and requests
  • The hour and in the daytime of connection

The appeal(recourse) to such files allows us :

  • Improvement of the service (department) and the personalized welcome (reception)
  • Profile personalized by consumption
  • Follow-up of command (order)
  • Statistics

Rights of opposition and retreat :

We undertake to offer you a right of opposition and retreat as for your personal information.
The right of opposition gets on as being the possiblité offered to the Internet users to refuse that their personal information is used in certain purposes mentioned during the collection.

The right of retreat gets on as being the possiblité offered to the Internet users to ask their personal information not to represent anymore, for example, in a mailing list.

To be able to exercise these rights, you can:

Zip code : 2405, rue de Celles, #6, Québec G2C 1K7
E-mail :
Website section :

Access rights :

We make a commitment to recognize a right of access and rectification to the concerned people avid to consult, to modify, even to cross off the information concerning them.

The exercise of this right(law) will be made:

Zip code : 2405, rue de Celles, #6, Québec G2C 1K7
E-mail :
Telephone : 
Website section :

Safety (security) :

The personal information which we collect is kept(preserved) in a secure environment. The people working for us have to respect the confidentiality of your information.
To assure(insure) the safety(security) of your personal information, we resort(turn) to the following measures:

  • Protocol SSL (Secure Sockets Layer)
  • Protocol SET (Secure Electronic Transaction)
  • Management of the accesses - authorized person
  • Software of surveilance
  • Data backup development
  • E-mail address/ password
  • Firewalls

We undertake to maintain a high degree of confidentiality by integrating the last technological innovations allowing to assure the confidentiality of your transactions. However, as no mechanism offers a maximal safety, a part of risk is always present when we use Internet to pass on personal information.

Law on the protection of the personal information of Canada

Terms and conditions

  • Once deposed, an order can be canceled and refund only if the demand of cancelling that order is deposed before the expedition. The customer is avised by e-mail when your box is shipped.
  • Our meals are not exchangeable, nor refundable, unless an error resulting from the organization or from the transport.
  • The customer is responsible to read the ingredients and to make sure that the products don't contains any allergens. On the product, you have the allergens written, but all our meals can contains all allergens.
  • The nutritionnal facts and the ingredients are based on our most recent data. However, theses datas can vary from time to time, the information can differ from what is indicated on the nutritional value printed on the products.


  • All of the products are available. However, our website reflect the availability ofproducts at the time of the most recent update of inventory.


  • It's possible to cancel an order if it is in waiting mode. Unfortunately, if your order is complete and sent, it will not be possible to cancel that one and you cannot return your order.


  • Tout cuit engages to protect your personnal informations and your privacy : Tout cuit dans cuit le bec garantee that these informations in settlement of a transaction is used at this only end and are not kept in any database. Also, Tout cuit neither rent or sells these informations and guarantees that no informations is passed on third for the purposes of request or other activites of this nature.